Overview

Everly Learn LLC ("Everly," "we," "us," or "our") operates the website everlylearn.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Site or contact us about our services.

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.

Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use our Site.

Information you provide directly:

• Your name, email address, and phone number when you fill out a contact or intake form
• Information about your child, such as age or area of concern, when you inquire about services
• Payment information submitted through our third-party payment processor (we do not store your full card number or banking details directly)

Information collected automatically:

• Pages you visit, time spent on each page, and links you click
• Your browser type, device type, and approximate location (city/region level)
• Cookies and similar tracking technologies (see the Cookies section below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and match your family with an appropriate speech-language pathologist
• Process payments and send receipts or superbills
• Communicate with you about your sessions, our services, or changes to our policies
• Improve our Site and understand how visitors use it
• Comply with applicable laws and protect the rights and safety of our users

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Site and understand how visitors use it. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the Site to function. These cannot be disabled.
• Analytics cookies: We use Google Analytics to understand how visitors use our Site, including which pages are most popular and where visitors come from. Google Analytics collects data in an aggregated, anonymized form. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
• Preference cookies: These remember settings to improve your experience on return visits.

Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect some Site functionality.

How We Share Information

We do not sell or rent your personal information. We may share information with:

• Speech-language pathologists in our network, to the extent necessary to facilitate your match and care coordination
• Payment processors (such as Stripe), who process payments on our behalf and are bound by their own privacy and security standards
• Analytics providers (such as Google Analytics), who receive anonymized, aggregated usage data
• Service providers who help us operate our website, send communications, or manage our business, under appropriate confidentiality obligations
• Law enforcement or regulators, where required by law or to protect the rights, safety, or property of Everly, our users, or the public

Data Retention

We retain your information for as long as needed to provide our services, maintain business records, and comply with legal obligations. If you would like us to delete your information, please contact us using the information at the bottom of this page. Note that we may need to retain certain records for legal or business purposes even after a deletion request.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to certain exceptions)
• Opt out of certain data uses, such as analytics tracking

To exercise any of these rights, please contact us at the address below. We will respond to verifiable requests within a reasonable time.

Children's Privacy

Our Site is directed at parents and caregivers, not children. We do not knowingly collect personal information directly from children under the age of 13. Information about a child (such as age or area of concern) is collected from and with the consent of a parent or guardian only.

If you believe we have inadvertently collected information from a child without parental consent, please contact us and we will take steps to delete it.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use caution when sharing sensitive information online.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.